How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
What does GoCoin do?
What cryptocurrencies does GoCoin currently accept?
Does GoCoin sell Cryptocurrency?
Do you process other forms of payment outside of altcoins?
What are the fees that GoCoin charges?
See all 10 articles
Can I use GoCoin if I am not an incorporated business? If so, when prompted for proof of incorporation, what should I submit?
I just submitted my KYC docs. How long does it take to be approved?
What Countries are blocked from your service?
What types of businesses are not allowed?
What is KYC and why is it required?
What is Bitcoin?
What are the benefits of using Cryptocurrency?
Where can I obtain Bitcoin and Altcoins?
Why is there a delay before an invoice is marked "ready_to_ship_?"
How long does it take to receive two confirmations?
See all 6 articles
Account setup basics
Basic functionality overview
Does GoCoin provide a digital wallet for us?
How do I find my Merchant_ID for integration?
My company wants to receive fiat payouts, what do we need to do?
What fees can we expect for wire transfers?
Are there any restrictions on fiat payouts?
Which Countries can you send FIAT currency to?
How do we know if a transaction is complete?
What is a "merchant review"?
What do the invoice states mean?
How do we setup a refund?
API - Authorization - OAuth Scopes
Verify Webhook Authenticity - Create a signature
Open Source options from GoCoin
How long does it take before the ready_to_ship webhook is sent?
Storing an Access Token
See all 15 articles
Shopping Cart Integration
What shopping carts do you integrate with?
Is there a full list of documentation?
Help Desk Software